SHIPPING & RETURNS

Processing Time:

Orders are processed and shipped every Thursday.

Shipping Options:
1. Priority Shipping (3-5 Days):
- All orders are shipped via priority mail, ensuring delivery within 3-5 business days after dispatch.
2. Expedited Shipping:
- Expedited shipping is available at an additional cost. Prices for expedited shipping vary based on the destination and package weight. Please select the expedited shipping option at checkout for an estimated delivery time and cost.

Packaging:
All products are carefully and proficiently packaged to ensure they arrive in perfect condition.

RETURN & EXCHANGE POLICY

Due to the nature of our products, we do not accept returns. However, your satisfaction is our priority, and we are committed to resolving any issues you may encounter.

Order Issues:

If there is an issue with your order, please follow these steps:

1. Contact Us:
Email us at mineralmedicinecabinet@gmail.com within 24 hours of receiving your order.
2. Provide Photo Evidence:
Include clear photos of the issue in your email. This will help us assess the problem and expedite the resolution process.
3. Resolution:

Once we receive your email and photos, we will work with you to find a satisfactory solution.

We strive to ensure both parties are satisfied with the outcome and will do our best to address any concerns promptly.

Thank you for choosing Mineral Medicine. We appreciate your business and are here to assist you with any questions or concerns.

Contact Information:
Email: mineralmedicinecabinet@gmail.com